1. Pre-sale Service: Pre-sales Technical Support
According to your needs and the analysis about your condition in your country, our salespeople and engineers will assist you to design the plant site, choose the model and customize configuration. Providing qualified one-stop solution is always the key of our service.
2. Sales Service: Full Cooperation to Guarantee Quality
The machine is manufactured under the standard of both sides.Our after-sale department will strictly monitor the whole manufacturing process with the cooperation of technical department, quality control department, etc. The whole manufacturing process is recorded by photo. Besides, our technical department will deal with sudden problem and guarantee the delivery on time.
3. After-sales Service: Belonging to Customers (Brand Concept)
Beston Machinery has established 8 service networks including more than 60 after-sales service engineers for overseas market. They are uniformly managed and deployed by the specialized agencies-Customer Service Center which has established a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service, etc.
● Installation and Commissioning and the Acceptance
We send after service engineers to help installation, commissioning of the equipment.
Returning visit for each set equipment after installation by specialized department.
● Technical Material, Warranty and Technical Service
We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.
We supply lifelong service for the equipment.
● Spare Parts Service
We offer the original, authentic and qualified spare parts for the equipment maintenance.
After-sale call available：0086 371 5515 9166/ 0086 150 3739 2272 (Beston service is available at 7*24hours every week.)
Beston Machinery has always adhering to the “engineering for tomorrow’s world” philosophy and “customer first” service philosophy. We are dedicated to provide qualified machine and fair price for every customer. If you has interest in Beston machine, it is available for you to consult us at any time.