1. Post-sale service: pre-sales technical support
According to your needs and the analysis about your condition in your country, our salespeople and engineers will assist you to design the plant site, choose the model and customize configuration. Providing qualified one-stop solution is always the key of our service.
2. Sales service: full cooperation to guarantee quality
The machine is manufactured under the standard of both sides.Our after-sale department will strictly monitor the whole manufacturing process with the cooperation of technical department, quality control department, etc. The whole manufacturing process is recorded by photo. Besides, our technical department will deal with sudden problem and guarantee the delivery on time.
3. After-sale service: belonging to customers (brand concept)
We will dispatch our experienced engineers to provide guidance of installation and debugging for customers. We also provide training for your workers to make sure their ability to complete the operation independently.
We provide warranty for the twelve months and periodic call to customers. In addition, we will reply to customer in twenty-four hours.
We provide parts in the lifecycle of machine. And checking operation situation regularly is also available. We will arrange the engineer to maintain the machine in time.
We provide upgrading service for regular customers to improve the efficiency of the whole production process.
Beston Machinery has always adhering to the “engineering for tomorrow’s world” philosophy and “customer first” service philosophy. We are dedicated to provide qualified machine and fair price for every customer. If you has interest in Beston machine, it is available for you to consult us at any time.